RETURN/EXCHANGE POLICY

 

(Please NOTE: On arrival of your order, if you find the package to be tampered with, please do not accept delivery and return it back to the delivery person. Take a picture & inform us about the same, whatsapp us on +919679966192 mentioning your Order and we’ll do the needful. If the delivery has been accepted by you, it will be assumed that the package was received in a secure manner)

All items to be returned/exchanged must meet the following conditions:

  • We understand ordering online can be skeptical for you, therefore we gladly accept size exchange, provided the size is available with us of the design.
  • A Return/exchange request must be raised strictly within 72 hours of receiving the product, whatsapp us on +91(9679966192) with your order ID and other necessary information.     
  • Once we have approved, kindly dispatch parcel at your end within two days to our address mentioned below.
  • Returns are accept on defects only.Size exchanges are possible.
  • Shipping charges are to be borne by the customer itself unless there has been any error/defects from our end. 

Postal Address is: Toast Studio,1st Floor, SCO no 5-6, 19C Market, Chandigarh-160019.

However Please Note:                                                                      

  • All returned products should be completely unused and unhampered and in saleable condition. Products with tampered or missing price tags or blouse fabric cut out from the saree will not be accepted.
  • Altered/ Customized products will not be accepted for return or exchange.
  • Accessories such as belts, bags,masks etc are not returnable.
  • Incase of exchange it is better to let us know beforehand so that we can keep the product or size aside for you. 
  • Any returned item that does not meet the above-mentioned conditions, will be returned back to the customer at their expense. No amount will be reimbursed in this case. 

MODE OF REFUND:

  • Incase of return,a credit note will be issued with validity of 1 year can be used for any purchase on the website.
  • Credit Notes, Refunds(if any) and shipping re-imbursements would be processed within 2-4 days after the product is received by us.